Customer Service

Are you wasting too much time

working IN your business…

and not enough time working ON it?

One thing I often hear from new Internet marketers is what a drag it is to answer the same customer service questions over and over again.

Not only is it boring, it also wastes time you could be using to research lucrative NEW business opportunities (or ENJOYING the money you’re already bringing in!).

Fortunately, with the right kind of software, you can reduce the tedious hours you spend emailing back and forth with your customers to just a couple of hours a week…

…and improve your overall reputation AND explode your back-end sales at the same time!

Here are a few regular tasks you can start automating right away with software, so you can spend more time focusing on the important stuff.

Increase Sales with Follow-up Offers

Did you know you can use autoresponders to make more sales without lifting a finger?

Here’s how it works:

Say someone signs up for your free newsletter. You automatically send them an email thanking them for their subscription, and offering them a discount on one of your best-selling products.

They decide to order the product, which triggers another email thanking them for purchasing, and then offers them another product that is the perfect companion to the one they just bought. So they order that product, too… which of course triggers another email… and so on.

So you end up making several sales — automatically — just by getting someone to sign up for a free newsletter. And once that series of emails is set to go, you’ll never have to do a thing to keep making these sales, over and over!

Eliminate Repetitive Customer Service Responses

According to a recent survey, 15% of your customers expect a response to their emails in as little as ONE hour! A further 13% expect to hear from you within six hours, and another 45% within 24 hours! Those are pretty high expectations to live up to…

Fortunately, you can set up your site to automatically respond to customer questions INSTANTLY.

Say a visitor arrives at your website and is interested in making a purchase, but they have a question first. So they eMail you at an eMail address you’ve set up specifically for this purpose.

Now you know from experience that you get the same five or six questions all the time about your product… so you put together a “frequently asked questions” email that responds  to these main questions.

When someone sends an email to that special email address, the FAQ email goes out immediately… and you make the sale because the visitor is SO impressed by how responsive you are to their questions!

Impress Your Visitors with Instant Information

With the right software, not only can you deliver your free newsletter or report the instant someone asks for it, you can deliver your electronic information products right away, too!

When someone orders your eBook, you automatically send them an eMail that has a link to where they can go to download it, along with the unique username and password they’ll need to open it. You can literally sell and deliver your products while you sleep, turing your website into a 24/7 selling machine!

That’s one of the reasons that info products are so popular online (in fact, information is by far the MOST valuable thing you can sell). Customers love the “instant gratification,” and site owners love the hands-free system of selling them.

And the best part about automating all of these tasks is that you can do it with just one simple piece of software called Mailloop!

With Mailloop, you can send as many automatic follow-ups as you want… instantly send your newsletters and special reports the second your visitors request them… automatically merge in eBook usernames and passwords and deliver the eBook… and take care of those hundreds of daily email enquiries from customers
and potential purchasers!

If you’d like to learn how you can use Mailloop to automate all of your daily chores so you can start focusing on making more
money, just go to www.marketingtips.com/automate-success

And as always, if you have questions about Mailloop or automating your business, please  click here:

Best wishes for your business,
Derek Gehl, CEO
The Internet Marketing Center