Business Process Management can also refer to various automation efforts, including workflow systems. By combining the ease of a WordPress interface with custom database development, the Pleiades team offers back-office integration and automation solutions to small and midsize organizations. Previously, the exclusive purview of enterprise-level companies, Pleiades offers customized back-office automation of industry and company-specific processes, including inventory management, fulfillment processes, accounting and staff management We also offer automated solutions for Customer Resource Management (CRM), Enterprise Resource Planning (ERP), Human Resources (HR), Project Management, Document Management, and In-house training.
Back-office integration and automation deliver improved management efficiencies and better customer experiences by giving each site visitor expanded options for researching products, ordering products and services, customizing orders, viewing account history, searching through past invoices and connecting to third-party resources.