No. All Pleiades Services Website Maintenance Plans are month-to-month with no contract. You can signup for one month of support and end your plan at any time.
Do you include Site Migrations?
We can help you move your site to a different hosting company. We include one free site migration with our Complete Care Plan to a new host of your choice. If you have one of the other plans, site migrations are charged at $99 each. All additional site migrations are also charged at $99 each.
How many sites are included?
Each support plan is for one website. You can signup multiple times and add as many websites as you like.
What if I require a larger project done?
If you have a specific project or job that is larger in scope than we can provide in our 30 minute time frame, we will give you a custom quote outlining the number of hours to complete and estimated cost. We are able to provide all design / development work in relation to WordPress.
What is your typical response time?
We try to solve your support tickets the same day in 6 hours or less. We work normal business hours Monday through Friday and also monitor support requests at the weekend for urgent tickets.
Does the name Pleiades have a special significance?
As you can image a name like Pleiades, which is both hard to pronounce and spell correctly has a story behind it. Read the full story about how Pleiades Services got its name.
Do you provide training?
Yes, through our training partner, Hands On WP, we can offer you and your team any level of WordPress Training.
Can you help me with Social Media and Email Marketing?
The Pleiades team is uniquely positioned within the WordPress community. We have strong working reltionships with top social media specialists an inbound marketing experts. We are happy to make recommendations and introductions to these experts as part of your project Discovery process.
We need an on-line store. Can you offer us a WordPressed-based eCommerce solution?
Yes, the Pleiades team are experienced with the top three eCommerce solutions for WordPress sites. During the Discovery Process our team will help you decide which eCommerce solution would be the best solution for your organization. Pleiades builds eCommerce websites that help you to sell and distribute both digital and physical products online by offering you […]
Can Pleiades help us with both the site design as well as the site development?
The Pleiades team works closely with some of the most talented Designers in the WordPress Community. In fact we server as a “White Label” WordPress Developer for many of them. Based on the type of site, during the Discovery process, we will recommend a choice of several designers. In addition to designing the overall look […]